Shipping
All items are sent are wrapped discreetly to ensure safe delivery.
Shipped with ATL - authority to leave using our choice of post or courier. Please specify a safe place to leave the delivery at your address during checkout.
Courier delivery:
We use NZ Couriers.
All Parcels are marked authority to leave unless of high value or requested signature on delivery
In the case that your location is not serviced by these couriers, we will use another service that delivers to your location.
In some cases, including small towns, the delivery will go to their nearest depot or a designated collection point in the closest town.
Note: You must supply a street address for courier delivery. We will request your street address (and any additional shipping cost) if a PO Box is provided with the courier delivery option.
Damage to products during shipping:
In the case you have received your goods damaged you must take photos of the damaged item and damaged box/wrapper and contact us immediately;
Claims for damage during shipping must be made within 7 days of receiving your delivery.
